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5 tips for managing the maintenance of your waiting room games area

A medical waiting room is often perceived as a place where time drags on interminably, especially by children. However, play areas are emerging as a breath of fresh air in these medicalized environments. They provide young patients with an opportunity for entertainment, reducing anxiety and boredom. These play areas bring a multitude of benefits, helping to make medical visits less stressful.

However, keeping these areas clean and safe is a constant challenge due to the tendency of children to get them dirty and quickly, coupled with the risk of disease transmission due to their frequent use. Here are five essential tips for managing the cleanliness and safety of these play areas. By applying these recommendations, you can maintain an engaging environment for children, while ensuring their well-being.

Raising hygiene awareness

The first step is to make your staff and parents aware of the importance of maintaining a hygienic environment. Playground cleanliness is crucial to children’s health and to preventing the spread of infection. Take the following precautions:

Installation of disinfectant dispensers

Place hydro-alcoholic disinfectant dispensers near the play area, encouraging children and their parents to clean their hands before and after each play session. The use of disinfectant is an effective way of reducing the transmission of germs. In addition, put up posters reminding everyone of the importance of regular hand-washing and respect for basic hygiene rules. Raising awareness is essential to promoting good practice.

Disinfectant wipes available

Provide disinfectant wipes to enable parents to clean surfaces and toys before their children use them. This initiative actively involves everyone in the cleaning process, helping to maintain a cleaner, healthier environment for all.

2. Regular maintenance planning

Effective maintenance management of your play area requires regular and rigorous planning. Establishing a consistent maintenance schedule is essential to keeping your waiting room clean and safe for everyone.

Daily cleaning routine

Establish a daily routine that includes meticulous cleaning of toys, surfaces and floors. It’s imperative to ensure that equipment is systematically wiped down and disinfected after each use.

Nettoyage en profondeur régulier

In addition to daily tasks, schedule regular deep-cleaning sessions. This includes washing hard-to-reach corners, disinfecting frequently touched areas, and replacing any worn or damaged components.

Toy rotation

To prolong the life of the equipment and keep children interested, consider rotating the toys available. This strategy also makes it easier to clean toys when they’re not in use.

Safe storage of cleaning products

Keep cleaning products securely stored, out of the reach of children, but easily accessible to staff. Make sure they are properly labeled and that staff are trained in their safe use.

3. Choose “Touchless” games

To simplify the maintenance of your waiting room play area, a clever solution is to opt for “contactless” games. Kylii Kids digital games offer non-contact alternatives that not only reduce the risk of disease transmission, but also simplify maintenance.

Augmented reality totem

The Augmented Reality Totem, for example, is an interactive game that uses augmented reality technology to deliver an immersive experience. The absence of physical parts to handle means there’s no risk of parts loss or contamination. What’s more, it’s easy to clean as it consists of a touch screen and a base, with no exposed mechanical components.

Interactive floor

Another non-contact option is the interactive floor. This technology provides a playful experience for children by projecting interactive images onto the floor, creating a dynamic play environment. With no moving parts or physical toys to clean, maintenance is greatly simplified.

4. Opt for the magic materials solution

When managing a waiting room play area, the selection of appropriate materials is of paramount importance. Opting for so-called “magic” materials can greatly facilitate maintenance while enhancing the children’s experience. It is essential that these materials are both wear-resistant and easy to clean.

Smooth, non-porous surfaces

Smooth, non-porous surfaces are ideal for preventing the accumulation of dirt and germs. They simplify the cleaning process, helping to maintain a hygienic environment.

Antimicrobial coatings

Opt for materials with invisible, permanent antimicrobial coatings, such as Liquid Guard®, which is also used in Kylii Kids interactive games. These coatings eliminate up to 99.9% of viruses and bacteria, ensuring a cleaner, more hygienic environment. What’s more, these materials are designed to reduce the need for frequent maintenance and parts replacement, unlike physical toys.

5. Establish clear rules

Be sure to establish clear and visible rules for the use of waiting room games. Children, as well as their parents, need to know what is expected of them in terms of behavior and cleanliness when using the equipment. Post these rules prominently near the play area for all to see. The basic rules should include cleaning hands before playing, respect for other children and equipment, and waste management. In this way, you can help maintain a clean and safe environment. Make sure the rules are simple and understandable for children of all ages, and ensure that they are followed consistently. Encourage your visitors, young and old, to respect the rules by making them feel responsible: their efforts also help to ensure a pleasant play area for all the children in your waiting room.

04/07/2024

10 tips for building loyalty among your restaurant’s family clientele

In an increasingly competitive environment, customer loyalty is essential. But winning the loyalty of a restaurant’s family clientele comes with an additional challenge: the aim is to win the loyalty not of one customer, but of several customers of different ages and tastes forming the same family unit.

That’s why any concept idea for a family restaurant needs to think in terms of a global proposition, from culinary offerings to children’s games, in order to offer a unique, enjoyable and convivial moment for all. Here are 10 ways to develop new ideas for building customer loyalty, which is what family restaurants are all about.

1. Personalize your catering offer even more

More than ever, consumers want to be surprised, without losing their bearings. The famous chef Auguste Escoffier used to write down his guests’ favorite dishes in a small notebook, so that he could make them the same recipe the next time: he would then introduce a slight difference that would act as a novelty. In the age of computerized files, it’s easy to note a customer’s vegetarian preferences, food allergies or just the extra gourmet treat that makes them tick. This made-to-measure offer can be seen as the final touch of seasoning, transforming a more or less standardized offer into a unique experience in which the customer feels recognized.

Now that a children’s menu has become a standard feature of any family catering offer, why not push the concept to the limit, with a separate, illustrated menu, accompanied by a special “children’s” drinks list? The ideal is to offer a playful, photo-filled menu. To satisfy both parents and children, don’t forget to include a few healthy, sugar-free drinks.

2. Create an original and unique universe

To create an optimal user experience in family catering, the professional needs to offer a functional, warm place where everyone feels at ease, all generations included. While a themed restaurant can work, it has the disadvantage of being divisive, with the risk of targeting a niche market. You need to be able to speak to all generations, with an original and unique universe. One solution is to create themed areas around the main room, in the spirit of ephemeral boutiques. Wall decorations, with photos of large natural spaces, create a cocoon of escape: limit the number of seats by making the space visible, so that your customers will want to come back to enjoy the experience.

An interactive play zone, entirely dedicated to children, is an example of how to build loyalty, satisfying both children and parents who want to enjoy a more intimate or quieter dining experience. Today, specialists in digital games offer innovative solutions that are often inaccessible at home. For the child, the user experience is exponentially enriched, combining virtual reality, augmented reality, interactive floor and wall, touch table, interactive treasure hunt… These original games not only keep the youngest ones safely occupied, but also enhance their time in the restaurant. A specialist in interactive children’s games will be able to propose the best solution for your target clientele, as children remain one of the key influencers in the choice of a family restaurant.

3. Create a signature dish for children

One of the challenges of building restaurant loyalty is to offer a few unique dishes that competitors don’t offer. This is the principle of the signature dish in bistronomy, or the specialty dish in traditional or fast-food chains. Any professional planning to build customer loyalty can work on the visual aspect of his or her dishes, using simple trompe-l’œil techniques, for example. They must then transform their paradigm, putting children back at the heart of the customer experience and creating their own signature dish. For the latter, there’s no need to compete with culinary talent. All that’s needed is to focus on gourmet delights, such as simple roasted marshmallow brochettes with chocolate sauce.

There’s nothing simpler than treating a child to a… hot dog for dessert, allowing them to continue discussing the meal when they get home! All you need is a simple pink praline éclair, unglazed, with pineapple coulis to make the mustard and raspberry-cassis coulis to make the ketchup. Such a dish can also be sold as a surprise dessert, with a waiter playing along and bringing the dish, pretending to have mistaken it for a “hot dog”. The effect is guaranteed!

4. Don’t forget to reward loyal customers

In the restaurant business, the notion of building customer loyalty increasingly involves the introduction of special offers or discount vouchers. The strategy must always be tailored to the type of restaurant and the target clientele, with two main possibilities: to play on prices, or to play on the products offered. The loyalty card can take the form of a traditional paper card, with a playful twist if it targets children’s menus in particular. Conversely, the use of IT tools (registered with the CNIL) enables finer-grained marketing exploitation, from knowledge of the average basket to preferential consumption days.

Think of your loyalty program as a game with different levels, each step unlocking the next. For example, you can introduce more festive dishes in a menu or cocktail menu: they are offered in the premium offer for customers who have unlocked their level, while they are sold at extra cost for customers who have not reached this level. Children can also be offered a free, non-alcoholic aperitif of the day, with few parents refusing to accompany them.

5. Engage the family through a community

The strength of social networks lies in their ability to create a community of customers, extending the feeling of belonging to a “family” onto the Internet. This commitment is all the more natural in that it responds to a strong demand on the part of family catering customers for a protective cocoon of values where they can recognize themselves. Getting the community to vote when renewing a menu (either to include a new dish or, on the contrary, to keep their favorite), organizing competitions, telling the story of products, recipes or producers: these are all ways of reinforcing the feeling of family belonging.

One of the major trends in social marketing is the emphasis on customer-generated content, or UGC. To emphasize the family dimension, generate content specifically geared towards the family. For example, you could ask customers for their best tips or recipes for getting children to love vegetables, with the possibility of offering the winning recipe as a short-lived dish in your restaurant.

6. Remember that the truth always comes out of children’s mouths!

These days, it’s impossible to manage a restaurant offering without making the most of the Internet, and in particular reviews. As much as you need to thank every good review, you also need to respond courteously to bad ones. It’s sometimes unfair, especially if the criticisms are unfounded: however, it’s important to show that every customer feedback is taken into consideration, with the aim of offering them the best possible experience. A good, constructive, professional and measured response can often neutralize negative points.

At the end of a meal, it’s customary to ask customers for their opinion of the meal, while inviting them to leave a comment on the Internet. In the same way, collect children’s opinions with a fun rating system, such as a piggy bank box where they slip in the number of stars. Not only do you immediately place this evaluation process in a positive frame of mind, but you can also collect criticisms exchanged by the parents and heard by the child. So you benefit from unfiltered feedback, which you can respond to immediately, in a constructive exchange with the parents.

7. The essential children’s gift, to enhance the family image

While the major family catering groups are well aware of the importance of building loyalty among young customers, there are certain mistakes to be avoided when it comes to children’s gifts. Any promised toy should be given at the beginning of the meal, with a certain ceremony that underlines the value placed on it. In a society in search of meaning, the perfect gift today must respect CSR standards, and combine a playful and committed aspect, free from any criticism of gadgetry or waste.

The growing development of digital games based on virtual reality, augmented reality or interactivity now makes it possible to offer any child a real experience as a gift, one that is often inaccessible with a standard console. It is then possible to adapt these games to the target clientele, or to the brand’s storytelling, enabling the family catering professional to combine gifts for children / customer loyalty experience / meaningful intelligent gift. A game that is sufficiently addictive also enables the fast-food professional to increase time spent on site, and therefore potential consumption time. Don’t forget to provide adults with free Wi-Fi access!

8. Creating a unique experience for family celebrations

For many families, a trip to the restaurant is intended to mark a festive occasion, such as a birthday or graduation. It’s a good idea to get to know your clientele, so you can identify and adapt to their special occasions. Depending on the occasion, the family restaurant can propose a specific offer, or take part in the celebration in its own way.

Always cross-reference the data in your customer file (first names, birthdays…) with the date of your visit to the restaurant, so you don’t miss any predictable celebrations. And offer an unexpected surprise, turning a meal at the restaurant into a memorable moment in your life.

9. Play the ephemeral and event card

To create a sense of novelty or loyalty, think about offering a secret menu or a short-lived menu for certain occasions (public holidays, sporting events, Mother’s Day and Father’s Day…). Both respond to a well-known marketing principle: FOMO (Fear Of Missing Out). This special menu can be combined with the restaurant loyalty program, or with SMO communication on social networks.

Organize an annual cooking competition via social networks, with a set theme. After a pre-selection via social networks (number of likes for example), a jury tests the best recipes to choose one. This recipe will then be put on the restaurant’s menu for a limited time.

10. Offer discounts on the right dates

Today’s restaurant IT tools make it possible to track customer habits over the course of days and weeks. This makes it possible to offer reductions at times best suited to family customers, such as weekends, Tuesday evenings or Friday evenings, or even on the eve of vacations or vacations.

One-off free offers can be aimed exclusively at children, to introduce them to a new service: a new menu, new games for children in the restaurant, new themed dishes…

Retaining family customers in family restaurants means rethinking the paradigm, so as to put children at the heart of the development of new ideas and concepts. In this approach, we must never forget the playful dimension, from the culinary offer to the game or theme environment that accompanies the customer experience. This is the best way to win the loyalty of parents and children, who know perfectly well how to play their role as prescribers in fast-food and family restaurants.

13/10/2023

Opening an indoor play area: administrative procedures

At Kylii Kids, we understand that leisure is a serious business. That’s because creating an indoor play area where toddlers can have fun in complete carefree safety requires the support of a specialist.
As the leader in interactive play areas and games for children, we provide our customers with all the information they need to know before opening their indoor structure. This includes an essential part: the administrative procedures. It’s not child’s play… but the specifications we’ve drawn up for you should make the task easier.

Step 1: Solid market research

However great it may seem on paper, you need to check that your play area project is viable. Identify the market in which your structure will be established. Does your play area meet the needs of potential customers? What is their profile? When will your target audience bring their children to play with you? Who are your competitors in the same sector?

Ask yourself these questions as you draw up your specifications, step by step. Then ask them to parents, in the form of an interview: “Would you like a play area for your children to open in your town?”, “What time slots will be most convenient for you?”, “Would you like the play area to organise special events (birthdays, tea parties…)?”. Even if nothing is too good for their offspring, ask them what prices would be affordable for their leisure budget.
But all these parameters will depend on the geographical location of your play area.

Step 2: The outdoor location of your indoor area

To find the ideal location for your play area, you need to assess the catchment area. This is the catchment area from which your premises will benefit. In other words, it’s best to avoid areas that are deserted or occupied by a competing park. Choose a shopping area where parents will take their children to play after they’ve done their shopping. And they’ll be able to relax with a coffee or a snack while their little ones enjoy themselves.

Step 3: Work out the figures!

To come up with a coherent project, draw up a provisional budget for your play area, as close as possible to the euros you are going to spend and receive.

In the expenditure column, enter the purchase of play structures, fittings and operating costs (rent, salaries). In the income column, you’ll enter admissions, catering and the organisation of special events such as birthdays.
Creating a play area requires a budget of between €200,000 and €300,000 (excluding the purchase of property).

Step 4: The bank

Reality doesn’t work – alas! – like the treasure hunt that Kylii Kids has made its flagship game: once you’ve got your provisional budget, you’ll need to get your banker’s approval.

Your banker will ask you for a 10% down payment. The more accurate your budget forecast and the more in line your project is with it, the more likely your application will be accepted.

Don’t forget to emphasise the attractiveness of your concept. And show that the creation of a play area meets the needs of families.

Step 5: The status of your organisation

You can set up your own play area by joining a franchise, or by remaining independent. Weigh up the advantages and disadvantages of each. Some franchises already exist in France, so find out how they work.
But even if you opt for independent management, it’s advisable to get support for this collective adventure, just like the games you offer. Think about joining professional associations such as the IAAPA on an international level.

Stage 6: Control and standards

If you had to retain just one paragraph from this article, it would be this one: the obligation to provide a control office and safety maintenance for your playground.
An indoor play area must comply with European and French standards, known as EN 1176 and EN 1177. These standards govern all collective facilities open to children under the age of 14.

In practical terms, what are these rules? First of all, make sure that the two standards correspond to the age of the children you are going to be accommodating. Next, check that you have enough space to guarantee a perfectly safe installation. Finally, make sure that the materials and surfaces used in your play area are safe (flammable materials are a no-no). And make sure that the compulsory surface area to reduce falls is respected, as soon as your equipment exceeds 0.6m.

Step 7: The right suppliers

The safety of your park means that you need to choose your suppliers carefully, for the play experiences you want to install. There’s no room for error when you call on Kylii Kids: our expertise in digital play spaces and games for children is well established. From virtual reality to augmented reality, we develop the magic of new technologies with the same serious but friendly spirit that drives us.

Step 8: Layout

Once you’ve completed the “standards” part of your specifications, you can move on to a more fun, but no less serious phase: designing your play area.

For this stage, let your childlike spirit inspire you: theme, colours, equipment… anything goes! As long as you comply with the standards discussed in the previous step.

Think about the children who will be playing here. Not just in terms of safety, of course. But also in terms of the joy and dreams you want to give them. In addition to the basic activities, think of extra activities that add real value. Whether it’s a catering area or interactive play experiences, these are among the most fun activities for your young audience.

You can also opt for directly integrated experiences, like the Kylii Kids treasure hunt. We place interactive boxes in your tubular structure, which the children beep to climb the leaderboard. This game offers a captivating challenge. And it’s an attraction that will push your park up the indoor playground rankings too.

A final word of advice…

When creating a play area, you’ll be dealing with two equally demanding customers: children, who don’t compromise on their taste in play. And parents, who won’t compromise on their children’s safety. We’re going to have to win them over too. With games that will make their children happy, while awakening their intelligence.

As we said at the outset, children’s play is a serious business. And a subtle one at that: to create a play area, you need to be rigorous, while retaining your childlike freshness. But it’s also an extraordinary adventure, an exhilarating challenge, which Kylii Kids will guide you through.

29/08/2023

Family-friendly highway service areas: new destinations with children?

Motorway areas: new places to go with children?

Here we are. It’s summer! And like every year, thousands of tourists stop by motorway areas with children daily. Even if, at first, there was only petrol available at these stations. The service areas on motorways are being transformed into real places to stay. Especially because of the waiting time for electric recharging (about 30 minutes). There are now shops, restaurants and services for all the family.

Set up interactive children’s areas in motorway service stations to meet families’ expectations

With approximately 4 billion families worldwide representing half of the population, the family target is definitely a strategic target for service station operators.

According to the Novachild cluster study, “1 in 3 parents have already left a sales outlet because of their child. That’s millions abandoned visits per year”.¹ Children are both specifiers and disruptors. Therefore, they become a major focus for these motorway service areas and their businesses.

Motorway areas with children : From travel stop to family destination

In order to be perceived as more than just a stop but as a real destination, service station operators must renew their services and offer more services and experiences to their customers.

“Four million people pass through our toilets every year, but only half of them buy something,” regrets Géraud Visinoni, the person in charge of the Areas site in Assevillers.²

Going to motorway areas with children without dedicated structures or areas with appropriate interactive content is complicated. Families get back on the road faster and shorten their visit. And this naturally reduces the shopping budget of the on-site stores.

Improve waiting time management for children during electric power recharging

Habits are changing and more and more families are equipping with hybrid or electric vehicles. And petrol companies are adapting to market trends. “They are investing in setting up electric charging station networks. For example, Total already has 18,000 charging points in France and more than 100,000 in Europe.”³

Just as shopping habits are changing, motorway stations are evolving from transactional to relational marketing.

For example, Total Energies, Argedis, Shell, Thevenin Ducrot, Picoty Avia, Autogrill, Areas, Sodiplec, Gridserve… All these companies have equipped their motorway service areas with Kylii Kids interactive areas to manage children’s waiting and excitement.

When the break is required and takes time, their interactive children’s areas have a double role to play:

Turning a mandatory moment ( gas up or toilet stop) into a recreational moment ( playing and experiencing with the family).
Turn a casual visitor into a loyal customer. Managing children’s waiting time (30 minutes on average per reload) allows parents to increase consumption and the average shopping basket.

Business case: With Kylii Kids, children play while the car is charging at Gridserve

While the parents enjoy their coffee and charge their car… Gridserve and Kylii Kids have everything under control! In this new generation electrical station, powered entirely by solar panels, children play and learn with interactive games about ecology and nature.

See the full article on the Gridserve interactive children’s area.

References
¹ . Novachild – Children’s role in distribution places
² . https://www.capital.fr/entreprises-marches/restos-d-autoroute-un-duel-au-couteau-422654
³ . https://www.lemonde.fr/economie/article/2020/04/08/les-petroliers-passent-a-l-electrique_6035977_3234.html

28/08/2023

5 tips for designing an indoor play area for different age groups

How do you plan and select play equipment for your indoor play area according to the age of the children? When you’re running an indoor play area for children aged 0 to 12, it’s crucial to take into account the different age groups to provide an entertaining and enriching experience for every child who walks through your doors. In this article, we’ll explore some tips on how to strategically design your indoor play area according to the age of the children, ensuring a safe and enjoyable experience for all.

Tip no. 1: Make safety a priority in compliance with standards

Safety is the key word when it comes to setting up an indoor play area for children. Make sure your facilities comply with the safety standards set out in EN 1176. This standard guarantees that collective play areas meet rigorous safety criteria.

When it comes to choosing play equipment according to age, it’s best to rely on the recommendations of your suppliers. The standard requires each piece of equipment or structure to be clearly labelled with the appropriate age group. To make the most informed decisions, don’t hesitate to ask professionals in the field for advice on the right play equipment for each age group.

Toddlers, for example, need a safe area with foam structures, slides and a ball pool. For older children, opt for larger, more complex tubular structures equipped with slides, mazes and monkey bridges to stimulate their imagination and motor skills.

Tip no. 2: Encourage development through play

Play is an essential way for children to learn and develop. When designing your indoor play area, think about what children will experience in each zone. For toddlers, concentrate on early-learning and motor skills games. Older children can benefit from physical activities and cooperative games to reinforce their social skills.

Think about interactive activities for birthdays too. Designing games where children have to work together encourages social development and strengthens the bonds between participants.

Tip no. 3: Integrate technology in the right way

Technology can be an excellent complement to traditional games. Introducing interactive elements such as an interactive floor, an interactive wall or even augmented reality can capture children’s attention and offer them new experiences. Make sure you comply with the regulations in force, particularly as regards the warnings required for video games.

Tip no. 4: Diversify play areas

To appeal to a wider audience, consider creating additional play areas for older children, such as immersive playrooms, quizzes, go-karting or indoor climbing. This allows you to attract different age groups and offer a complete experience for the whole family. Make sure you meet the specific standards for each activity to ensure the safety of participants.

Tip no. 5: Match the design to the target age group

The design of the games and the environment plays a crucial role in getting children involved. If your park has a specific theme, make sure that the games fit in harmoniously with this theme while corresponding to the target age groups. Inconsistent design can lose the interest of children, especially pre-teens who are looking to feel more mature.

Bonus tip: Kylii Kids, your partner for interactive games 😊

If you’re looking to update your play equipment or are planning to create a new play area, consider working with Kylii Kids. Our interactive games, such as the treasure hunt, can add an exciting dimension to your indoor park, attracting different age groups. Don’t hesitate to contact us for more information on the right solutions for your needs.

Designing an indoor play area for children requires careful thought to provide a play experience tailored to each age group. By prioritising safety, encouraging development, integrating technology wisely and diversifying play areas, you can create an engaging and fun environment for every child who walks through your doors.

10/08/2023

Indoor play area: 5 actions to optimise team time

Managing an indoor play area involves much more than simply managing the play area itself. It also involves managing human relations, both with customers – whether children or accompanying adults such as parents, grandparents and family members – and with the staff working in the establishment. The success of an indoor play area depends to a large extent on the quality of the welcome, the efficient management of staff and the constant quest to optimise processes.

The first interaction that customers have with the indoor play area is essential. A warm welcome and clear orientation help to create a positive first impression. However, managing the constant flow of customers and their needs requires effective coordination. The same applies to the staff working in the play area. Recruiting, training and motivating staff are crucial to ensuring a quality service and a pleasant experience for visitors.

To help staff become more efficient on a day-to-day basis, here are five ideas for action:

Investing in stand-alone activities

Introducing new activities to an indoor play area can seem complex in terms of staff management. However, opting for automated interactive games can lighten the load. At Kylii Kids, for example, interactive games for children are designed to switch on, off and update automatically. This minimises staff involvement in the day-to-day management of the games, while providing an engaging experience for customers.

Outsourcing communication and community management

Managing social networks and online reviews is essential for attracting new customers and maintaining a positive image of the playground. However, this can be a time-consuming task. Outsourcing communication and community management to specialist agencies or freelancers allows staff to focus on the human side of their role, welcoming and interacting with customers.

Building multi-skilled teams

Staff versatility can greatly improve operational efficiency. If each member of the team is capable of handling different tasks, such as reception, light catering and event organisation, this allows resources to be better allocated when needed. Clear planning and appropriate training are essential to ensure that each team member can successfully fulfil different roles.

Choosing reliable partners

Working with reliable, service-oriented partners is essential to the success of an indoor play area. Whether it’s trade association councils or equipment suppliers, it’s important to focus on product and service quality. Ensuring that suppliers offer responsive maintenance guarantees in the event of a problem can avoid unwanted delays in operation.

Dedicated birthday activities

Birthdays are a major source of revenue for many indoor play areas. Offering special activities such as entertainment with magicians, go-karting or climbing can attract customers for memorable celebrations. However, this may require additional staff. An interesting alternative is the use of interactive solutions such as the treasure hunt offered by Kylii Kids, which allow you to create highlights while letting children play independently.

Managing an indoor play area is a complex balance between managing customers, staff and activities. By implementing strategies such as automating activities, outsourcing communication, multi-skilling staff, selecting reliable partners and creating special birthday experiences, it is possible to optimise operations and deliver an exceptional customer experience while minimising staff workloads.

26/02/2023