News Eurostar

Eurotunnel

Waiting for the Shuttle is a breeze!

A fun and memorable Eurotunnel travel experience starts in the waiting area with integrated Kylii Kids interactive solutions.

Since the launch of the Channel tunnel in 1994, England is no longer really an island. The Eurostar shuttle travels under the sea between Calais-Coquelles in France and Folkestone in England.  The shuttle is used daily by nearly 60,000 passengers including families excited at the prospect of a journey to another country.  Conscious of providing an enjoyable and quality service Eurotunnel chose Kylii Kids solutions to manage the waiting time before boarding.

Touch panels and interactive floor

A dedicated area has been mapped out for children where they can have fun before boarding the shuttle.  Four touch panels and an interactive floor provide both active and interactive attractions with numerous games available in several languages. Disability access has been incorporated to accommodate all audiences. “Many families travel with the Shuttle. It was important for us to offer them a fun, educational and innovative moment for a travel experience that starts in the waiting area!” says Yves Szrama, Customer Experience Director.